Green Compass Inc
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How do I change my website?
I am an advocate. Why does my receipt say “sold by” my enrolling sponsor?
Why was I charged a $9.99 fee?
What is the back office fee? Why do advocates have to pay this?
How do I cancel my Advocate account?
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Green Compass Pay
When will I get my Green Compass Pay email?
I didn't receive my Green Compass Pay Email
I haven't received my plastic Green Compass Pay card. What do I do?
What are the policies around representing Green Compass at an event?
Can I order another CORE Kit or Kit Upgrade?
Can my spouse enroll as an advocate?
Can I have a Green Compass logo file to create my own marketing materials?
Exigo / Back Office / Replicated Website
How do I view my commissions?
Does the back office fee make me active?
Why are my volumes different on the new website?
I can't access my site.
My customer or advocate signed up under corporate. What do I do?
Can I exchange products in my kit?
How do I upgrade my kit?
Commissions and Volumes
When will I be paid?
What is the commission cycle?
What is QV?
Where can I find commissions for my Preferred Customers?
How I get paid for a new enrollment?
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How can I tell if I am active?
Do I still have to pay the back office fee if I am active?
How do I remain active as an advocate each month?
How can I tell if my downline advocates are active?
How do I change my customer's autoship?
Advocate Supply (Swag) Store
How do I contact the Swag Store?
I am shopping in the Supply Store but it says I don’t have an account. Why is this?
I have an issue with my Swag Store order.