Once an order has processed, customers cannot cancel the order through their account. If you would like to cancel or change an existing order, please submit a ticket to us with your request by emailing support@greencompassglobal.com or calling in at (833) 336-9223. Be sure to include your order number!

Please note that we cannot guarantee a cancellation if an order has already been shipped. We are always happy to process a return instead in theses cases!