A credit card can be declined for a number of reasons, from typing in wrong information to being a victim of fraud.


When your fingers are flying across a keyboard or tapping on a phone screen, it’s easy to make mistakes. That’s certainly true when you’re entering information for an online credit card purchase. Perhaps the card number is off by one number, or maybe you’ve mistyped your address or birthdate. 


Prior to attempting your transaction again , please verify all your billing information as well as your address information directly with your bank.


If you continue to experience issues , please submit a ticket and we will assist you.