If you have forgotten your password:
- Click "Forgot Password/User Name?" located beneath the green "Sign in" button.
- Enter your username in the text box.
- Click "Submit."
- Further instructions will be emailed to you to reset your password.
***If this does not redirect you to change your password, or if you do not receive the password reset email, please submit a ticket to us, email us at support@greencompassglobal.freshdesk.com or leave us a voicemail at 833-336-9223, and we can assist you in resetting your login credentials.
If you have forgotten your username:
Please submit a ticket to us (or email us at support@greencompassglobal.freshdesk.com), and we would be happy to access your username for you!
Helpful tips:
- Usernames are used to log in, rather than email addresses
- Usernames are case sensitive