We strive to ensure all of our orders are packed with care and intentionality. 

If there is an item missing from your shipment, or if the products you receive do not match your order, please submit a ticket to us (or email us at support@greencompassglobal.freshdesk.com), and we would be happy to correct this! Try to include as much information as you can about your order and what you received, including an order number, order date, account ID number on which the order was placed, a photo of what you received, etc.!